Articles

Seamless Insure · Like Lego - but for Insurance Trying to build every feature, every tool, every customer experience from scratch? That’s yesterday’s playbook. Now, insurers are assembling their tech stacks like Lego: taking the best parts — policy management, claims automation, pricing engines, data enrichment, you name it — and clicking them together through APIs. It’s faster, more flexible, and a whole lot smarter. The insurance...

Seamless Insure · 6 Features That Set Nordic Insurance Software Providers Apart In an industry where the risks are big and the paperwork even bigger, being a top insurance software provider takes more than cutting-edge tech. It requires a deep-rooted culture of excellence—fuelled by innovation, agility, and an unwavering focus on customer satisfaction. So what truly distinguishes the leaders from the laggards? In this post, we’ll...

Seamless Insure · Seamless Insure Sets Sail for Nor-Shipping 2025 in Oslo Seamless Insure is proud to announce our presence at Nor-Shipping 2025, the premier global gathering for the maritime and ocean industries, taking place in Oslo, Norway. As the industry faces profound transformations driven by climate goals, emerging technologies, and evolving risk landscapes, this year’s theme—“The only constant is change”—couldn’t be more timely. At Seamless Insure,...

Seamless Insure · Addressing Legacy Insurance Systems and Modernization In a marketplace where change is constant, innovation is no longer a choice; it’s the standard for staying competitive. Customer expectations are digital-first, regulatory demands are evolving rapidly, and competition is fiercer than ever. Yet many insurers remain tied to legacy systems that slow them down, hinder growth, and introduce significant risks to long-term success. Insurers who continue...

Seamless Insure · APIs drive efficiency and improved risk assessment Summary of the article published in the January 2025 edition of The Marine InsurerPages: 26-28 Introduction to APIsAPIs enable seamless data exchange across systems, driving efficiency, automation, and informed decision-making in the insurance industry. Role of APIs in marine insuranceCargo insurance: Real-time data on cargo movement and status enhances risk assessment, automates policy issuance, and validates claims.Hull insurance: APIs...

Seamless Insure · Transforming insurance with AI: Driving operational excellence and elevating customer engagement The insurance industry, long characterized by complex processes, extensive paperwork, and intricate risk assessments, is undergoing a seismic transformation powered by artificial intelligence (AI). In Europe, particularly the Nordics, where digitization and customer-centric innovation are already foundational, AI offers unparalleled opportunities to elevate operational efficiency, reduce costs, and improve customer satisfaction. AI in...

Seamless Insure · Driving excellence in customer engagement for insurance providers In today’s digital-first era, customer engagement is the cornerstone of success for insurance providers, particularly in regions like the Nordics and Europe where customer expectations for personalized and efficient service are high. The evolving demands of clients require insurers to adopt innovative strategies and technologies to stay competitive. Seamless.Insure’s CRM solution combined with Twilio’s communication...

Seamless Insure · Navigating DORA – What insurance providers need to know and how automation can drive compliance The Digital Operational Resilience Act (DORA) has become a pivotal regulation within the European Union, reshaping the approach to digital risk management in the financial services industry. For insurance providers, DORA presents both a challenge and an opportunity: a challenge in terms of complying with new regulatory demands,...

Seamless Insure · Agility is the key to sanctions risk management Summary of the article published in The Marine Insurer At Seamless.Insure, we recognize the crucial role of technology in transforming the marine insurance industry, particularly in times of geopolitical uncertainty. Our solution automates the full insurance lifecycle, helping marine insurers adapt to evolving compliance, governance, and underwriting needs. In his latest commentary, Nelius Strydom, CEO of Seamless.Insure,...

Seamless Insure · Consumer Duty Regulations | Empowering Consumers | Seamless Insure New consumer duty regulations   The Impact on the Insurance Industry, and the tech revolution In today’s digital age, consumers wield unprecedented power and influence, often driving market changes through their choices and demands. Recognising this, governments and regulatory bodies are increasingly enacting new Consumer Duty regulations to protect and empower individuals.   Consumer Duty regulations encompass a broad...