June 24, 2026 – SStronger foundations, cleaner identity verification, and a more accurate customer portal
This release delivers a combination of platform modernisation, data integrity improvements, and targeted UX fixes across the Seamless insurance platform, strengthening reliability and experience for both operators and end customers.
1. Platform Infrastructure Modernisation
- Component: System wide
The full .NET services stack has been updated with the latest supported library versions across all core services. This foundational investment reduces security exposure, improves long-term platform stability, and optimises build tooling — including source generator performance and deployment automation improvements. A behind-the-scenes update that keeps the platform secure, maintainable, and performing well for all clients.
2. Identity Verification Flow Reliability
- Component: Sales
The digital identity verification step in the quoting process now responds instantly to all authorisation outcomes — including declined requests. Users receive a clear, immediate status message at every stage, removing unnecessary wait times and keeping the quoting journey moving with confidence.
3. Customer Portal Improvement
- Component: Customer portal
The customer portal now displays actions based on each user's actual policy state, ensuring the interface always reflects what is genuinely available. The result is a cleaner, more intuitive self-service experience — where customers can navigate with confidence, knowing that what they see is relevant to them.
Summary:
A lean but important release — the infrastructure update keeps the platform on a secure and stable footing, while the two UX fixes restore clarity and confidence at key moments in the customer journey. Small in scope, meaningful in impact.