In insurance, trust is everything. Moving to the cloud offers agility and scale, but it also brings regulatory responsibility under frameworks like the Digital Operational Resilience Act (DORA), SOC 2, and global insurance compliance rules.

At Seamless Insure, compliance isn’t a checkbox, it’s the foundation of resilience, security, and long-term client partnerships.

DORA: Digital Operational Resilience Act

What it means for insurance carriers
DORA ensures financial institutions and their ICT providers remain operational even during disruption, with clear rules for ICT risk, governance, resilience testing, and incident reporting.

What you need to stay compliant with
The regulation demands evidence of ICT risk management, vendor oversight, resilience testing, and incident response. Governance must extend beyond policies and be demonstrated in practice.

How Seamless Insure supports compliance
 We embed resilience into every layer of our platform:

• ICT Risk Management – Encryption, access control, and monitoring aligned with ISO/IEC 27001:2022 and SOC 2.
• Business Continuity & Disaster Recovery – Regular testing, validated recovery plans, and a 99.5% uptime SLA.
• Incident Notification – Established playbooks ensure timely communication and full regulatory compliance.
• Audit & Inspection Rights – Clients retain audit rights; third-party reports are shared for transparency.
• Subcontractor Oversight – All subcontractors undergo rigorous due diligence and are contractually bound.
• Exit Strategy – MSAs include data return and secure transition provisions.

✅ Your benefit: Confidence that your provider meets DORA’s obligations today and is prepared for tomorrow’s regulatory scrutiny.

SOC 2 Assurance: System and Organization Controls

What it means for insurance carriers
 SOC 2 defines how service providers handle sensitive data across five trust principles: security, availability, confidentiality, processing integrity, and privacy. For insurers, it is a marker of operational trust.

What you need to stay compliant with
SOC 2 isn’t just about passing an audit, t’s about showing that data is protected, systems are reliable, and safeguards remain effective every day.

How Seamless Insure demonstrates SOC 2 principles

• Security & Access – Least-privilege access with mandatory multi-factor authentication.
• Availability – Continuous monitoring, 24/7 alerting, and SLA-backed uptime.
• Transparency – Annual SOC 2 audits, with reports shared directly with clients.
• Audit Rights – Clients retain contractual inspection rights at any time.

✅ Your benefit: Independent verification that your data is managed with the same rigor you expect from your own organization.

Insurance & Insurtech Compliance

What it means for insurance carriers
Insurance is one of the most regulated industries worldwide. Carriers must safeguard customer data, meet solvency and AML obligations, and innovate responsibly with technologies like AI.

What you need to stay compliant with
Global requirements include GDPR, PDPA, solvency and AML reporting, ethical AI practices, and lawful cross-border data transfers.

How Seamless Insure ensures compliance

• GDPR & PDPA – Privacy and data protection built into our platform.
• Cross-Border Transfers – EU Standard Contractual Clauses (SCCs) for lawful international data flows.
• AML & Solvency – Audit trails and reporting features to support client obligations.
• Responsible AI – All AI deployments undergo Data Protection Impact Assessments (DPIAs) and align with ethical standards.
• Regulatory Cooperation – MSAs include commitments to support supervisory authorities.

✅ Your benefit: The ability to operate across borders with confidence, knowing compliance is built into the service.

A Culture of Compliance

Compliance doesn’t live in a department, it’s part of our culture. Regular training, awareness programs, and board-level oversight ensure every employee understands their role in safeguarding client data and regulatory trust.

 

Why compliance matters

For insurers, it’s not just about avoiding fines. It’s about protecting policyholders, enabling innovation, and building lasting trust.

At Seamless Insure, compliance is how we:

• Build trust with clients and regulators
• Strengthens resilience through tested controls
• Enable growth by making compliance a competitive advantage

Compliance doesn’t just protect your business—it positions it to thrive with confidence