Insurance technology provider Seamless Insure announces a new integration with 21grams, bringing advanced distribution and communication management capabilities into the insurance platform.
The integration allows insurers to optimize how they handle customer communications—by leveraging 21grams’ expertise in communication, document management, and multi-channel distribution. Customers can now outsource mailing operations, simplify workflows, and significantly reduce costs by tapping into savings opportunities across deregulated postal markets.
21grams has evolved into a technology-driven communication partner. While its early value proposition centered on affordable postage, the company today combines software innovation with deep operational knowledge in print, post, and digital communication systems.
A standout feature of the integration is the ability to deliver “the right information to the right place” through customers’ preferred channels. This ensures insurers can reach policyholders seamlessly—whether through physical mail or digital delivery—across Sweden and the wider Nordic region.
21grams’ scale is notable: the company has handled every second letter in Sweden through its services. Its client base includes major organizations such as Google, Viasat, the Swedish Tax Agency, Länsförsäkringar, and Shell.
Since June 2025, 21grams has been part of the Strålfors Group, further strengthening its role in the region’s communication infrastructure landscape.
For Seamless Insure customers, the partnership represents a step toward more efficient, cost-effective communication strategies—integrating everything from customer data management to distribution optimization within a single platform.