June 1, 2026 – More automation, a new sales channel, and stronger foundations across the platform
The June release is one of our broadest yet — introducing a new agent distribution portal, end-to-end renewal automation with risk-based pricing, and self-service policy withdrawal, alongside a wide range of improvements to claims, mobile, finance, and reporting. Here is what is new.
A series of improvements make the claims workflow faster and more reliable. Claim payments now support auto-approval, reserve adjustments behave consistently across all claim contexts, and loss dates can be edited on draft claims. The original claim submission form can be generated directly from the workflow, and email attachments are now automatically linked to the relevant claim — eliminating a common source of manual handling. Claims against partially terminated policies are also handled correctly, so valid claims are never blocked at intake.
Following a major framework upgrade, the mobile app is now fully stable. OCR document scanning for identity and vehicle registration is restored. A full health insurance product has been added to the mobile channel, covering the complete quote-to-purchase journey. The renewal button now respects policy status and renewal mode settings, and quick quote layouts have been refined to show only the fields relevant to each user's selection.
Policyholders can now withdraw a policy directly through the customer portal or back office, with configurable withdrawal periods, automated notifications, and full downstream processing in finance and compliance systems. A complete, compliant self-service experience that removes the need for manual intervention from support teams — and meets cooling-off period requirements across markets.
Fleet policies now display a dedicated confirmed date column, capturing the exact activation timestamp independently of any subsequent changes. Broker assignment can be made mandatory on fleet policies, preventing accounting integration failures caused by missing intermediary data. Support for multiple related entities on a single fleet policy has been improved, and fleet child policy renewal is now fully supported — simplifying the management of large commercial portfolios.
The platform now automates the full renewal cycle with integrated customer scoring. Green-scored customers are renewed automatically with floor-adjusted pricing, while higher-risk cases are routed for manual underwriter review. Configurable pricing floors enforce minimum premium increases per cover at renewal, and new underwriting referral rules give underwriters control over edge cases — such as high-risk vehicle models or property conditions — before a policy proceeds to purchase. The result is a dramatically faster renewal process with consistent pricing discipline and protected portfolio profitability.
A brand new agent sales channel enables sales agents to quote and sell policies on behalf of customers — with government identity verification built directly into the quoting flow. Verified customer data auto-populates the quote and customer forms, a streamlined single-summary purchase view speeds up the sale, and customer accounts are created automatically upon completion. A new distribution capability that reduces quote turnaround time and ensures clean, verified data from the point of sale.
A set of targeted fixes address payment status synchronisation with external accounting systems, claim payment mapping in accounting exports, and instalment invoice generation. Quarterly payment processing has also been corrected. Together these improvements eliminate the reconciliation discrepancies that create overhead for finance teams and introduce audit risk — keeping the platform and external accounting systems consistently aligned.
New industry-standard reports have been added, including premium reports and sub-branch analysis at both aggregate and individual levels. Claims bordereau reporting has been enhanced with additional carrier-specific columns and filters. Data pipeline affecting policy transaction history and earned premium calculations have been improved, and automated anomaly detection has been introduced for data exports — delivering more accurate, more complete reporting for every stakeholder who relies on it.
Guarantee cloning now correctly preserves the status of all records in a family, including those with amendment versions. Document templates have been updated and infrastructure setup for the module has been improved — ensuring the integrity of guarantee records during portfolio transfers and accurate documentation for financial guarantee products.
Summary:
The June release moves the platform forward on multiple fronts simultaneously. The new agent distribution portal and renewal automation engine are significant capability additions that open new revenue opportunities and reduce operational cost at scale. Combined with the breadth of accuracy, stability, and reporting improvements, this release strengthens every layer of the platform — from the customer-facing experience to the financial and compliance infrastructure that underpins it.