Product Blog

Release Notes - 2026-08-28

Written by Matilda Hansson | Aug 28, 2026, 9:46:49 AM

August 28, 2026 – Introducing Generate Document: On-Demand Document Creation in Seamless

We're excited to introduce a new capability to the Seamless platform: Generate Document.

This feature gives your team the ability to create selected documents on demand, right from the Quote and Policy screens — no need to wait for or work around the standard automated document-generation process.

What it does

You'll now see a "Generate Document" button available at key points in the platform. With it, users can generate a PDF form based on their specific needs and send it straight to the customer — perfect for the moments where a document needs to be produced manually or on an ad-hoc basis, rather than as part of a standard automated workflow.

Some of the use cases we're already seeing:

  • IDD (Insurance Product Information Document) generation during the advisory stage
  • Needs questionnaires for customers
  • Other one-off customer communications, confirmations, or certificates

 

Where you'll find it

Generate Document is launching on the Quote and Policy screens. Support for Claims is planned as a follow-up release.

 

Rolling out this week

We're deploying this feature this Friday on the 28th of August. You may start to notice the "Generate Document" button appear over the weekend, and it will be visible to everyone by Monday at the latest.

 

Getting set up

Here's the important part: the button will be visible to all users right away, but it won't generate a document until your specific templates are configured for this feature. This is a great opportunity to unlock a new, efficient way of producing the documents your team today are handling manually.

If you'd like to enable Generate Document for any of your existing or new document templates, reach out to Harshita Mishra. We'll walk you through how the functionality works, help you identify the best use cases for your business, and get everything configured.

We look forward to helping you make the most of this new capability.

contact: Harshita Mishra