“The Seamless systems, including the various customised features and functions, were developed as per our business strategies. We are satisfied that Seamless has managed to build the functions according to our high demands and expectations.”

- Roger Holmgren, toimitusjohtaja, Varsamma AB

 

Asiakas

Varsamma AB on ruotsalainen vakuutusturvan haltija/jakeluyhtiö, joka tarjoaa laajan valikoiman vahinkovakuutustuotteita. Näitä ovat mm. autovakuutus, kotivakuutus, lemmikkivakuutus ja vapaa-ajan tuotteet yksityiselle sektorille. Varsamman liiketoimintamalliin kuuluu ulkoisia kumppaneita ja jälleenmyyjiä.

 

The challenge for Seamless

Tukkuvakuutusedustaja halusi päästä vakuutusten jakelumarkkinoille, mutta vain nykyaikaisilla palveluominaisuuksilla ja kustannustehokkaalla infrastruktuurilla, jotta se voisi kilpailla aggressiivisessa vakuutusmaailmassa. Siksi se tarvitsi luotettavan teknologiakumppanin, jolla oli kokemusta vakuutusalalla työskentelystä ja joka pystyi täyttämään sen vaatimukset ja odotukset nykyaikaisista ja joustavista ydinjärjestelmistä sekä skaalautuvuudesta.

 

Why Seamless systems?

Varsamma engaged Seamless because of Seamless’s expertise and experience in the insurance technology space, as well as for Seamless’s performance in an earlier shared project experience. Since the software solution stack also was a good fit towards Varsamma’s business goals, Varsamma “felt a good amount of trust when choosing Seamless as a service provider”, states Mikael Fång, Sales Director at Varsamma AB.

 

The solution offered by Seamless systems

Älykkäät ja yksinkertaistetut järjestelmät ydintoimintoja varten

Seamless delivered a responsive and flexible architecture that could meet Varsamma’s strategic, operational, and technical needs for a modern insurance provider. At Varsamma, they rely on Seamless’s services for daily use, crucially supporting their business in sales and customer management, policy administration, claims handling, and mobile applications. The full offering from Seamless supports the core business functions from initial sales to client and partner loyalty, covering areas such as analytics and reporting, lead and customer relationship management, product development and administrating, policy management, claims processing, billing, and financial accounting.

 

An important part of Varsamma’s business model is the special way of generating leads and building loyalty through the software provided by Seamless.

 

Insurance Tools- Meeting Evolving Customer and Business Needs
Seamless configured the systems and various features and functions in CRM and Apps as per Varsamma’s specific business strategy. Their wide network of partners uses the lead generation functionality via the mobile app on a daily basis. This gives their partners an easy way of helping their end customers to better insurance via Varsamma and Seamless systems.

 

Hyödyt

By working in Seamless’s efficient and business-driven system, Varsamma is getting the huge upside of being able to rapidly develop, launch and manage insurance products and their distribution, in addition to receiving the benefits of reduced administration costs and improved business efficiency.

 

With consistent configuration and making use of Seamless’s latest technology upgrades, Varsamma has experienced reduced time to market and significant business growth.

 

• • Varsamma saavutti vahvan 75 prosentin liiketoiminnan kasvun 12 kuukaudessa (heinäkuu 2020 - heinäkuu 2021) pandemian aiheuttamien häiriöiden jälkeenkin.

• • Yhtiön ennustetaan kasvavan yli 40 prosenttia vuonna 2021.

• • 15 prosenttia asiakkaista on alkanut käyttää kanta-asiakassovellusta ilman, että yritys ovat käyttänyt rahaa markkinointiin.

• • Heillä on yli 60 % kasvu liidien määrässä kumppanisovelluksen avulla.

• Ne ovat parantaneet merkittävästi tuotepäivitysten nopeutta ja toimitusaikaa.

The client view for Seamless

“The Seamless systems, including the various customised features and functions, were developed as per our business strategies. We are satisfied that Seamless has managed to build the functions according to our high demands and expectations.

 

For us in Sweden, it has been a great dynamic to have Seamless staff in Norway, UK and Vietnam, both from a cultural perspective as well as having global expertise with a local approach to service.”

 

In general, Seamless offers a great time to market, both regarding special projects and in overall launches of products necessary for our business.

 

“The Seamless team is easy to work with and have a professional way of doing daily business. As one of the many examples, the development team in Vietnam offers a superior daily attitude to us as the customer. Seamless has also been excellent in delivering according to agreed timelines.

 

We always involve Seamless in an early stage of our projects and invite them to interact, co-lab whenever we plan to make any system changes (before any decisions are made), as an example, we had a great co-lab before changing our business strategy in autumn of 2020 where we received crucial and important feedback from the Seamless team.”

 

Tietoja Varsamma AB:stä

Yrityksellä on Ruotsin finanssivalvonnan myöntämä toimilupa ruotsalaisena vakuutustenjakelijana. Se omistaa Varsamma Försäkringin tavaramerkin. Varsamma AB:llä, mukaan lukien yhtiön palveluksessa olevilla vakuutusedustajilla, on oikeus jakaa vakuutuksia kaikissa vahinkovakuutusluokissa.

He eivät tee puolueetonta analyysia, vaan jakavat Gjensidige Forsikring ASA:n Ruotsin sivuliikkeen koti-, huvila-, huvilakoti-, auto- ja vapaa-ajan vakuutuksia sekä Sveland Djurförsäkringar Mutualin vakuutuksia koirille, kissoille ja pienille lemmikeille. Lisätietoja löytyy osoitteessa: https://www.varsamforsakring.se/

 

About Seamless solution systems

Seamless is a trusted technology and business partner to insurance, wealth management, capital markets and wider financial services companies.

 

The main software deliveries of Seamless includes Wealth Intelligence (WIN). A cloud-based modular platform for digitalising the Wealth Management value chain. Seamless.insure, a Software as a Service (SaaS) platform for digitalising and automating front to back Insurance business processes. NOVA, a Post Trade processing automation solution; and intuitive portals and apps.

 

Originating in the UK and Norway, and now headquartered in Singapore. Seamless has a truly global reach with a local approach to service. Seeamless supports over 50 clients across 11 countries with a team of 250+ employees. It strategically situates itself across Europe, APAC, and ANZ to ensure local support across global time zones.

 

Here’s how Seamless.insure can help with your insurance business digital needs.